Krispy Kreme Reimagines Its Hot Light Theater With a Vegas Prototype

By Hans Lammeman

A Las Vegas casino gives Krispy Kreme a proving ground for its Hot Light Express prototype.

How Restaurants Can Capitalize on Social Media Marketing in the Age of AI

By Hans Lammeman

Marketing agency chief creative officer says restaurant brands should put the food—and a familiar personality talking about it—front and center on social platforms.  

No More 99-cent Nuggets

By Laura Michaels

Burger King, Jersey Mike’s, El Pollo Loco leaders talk value, traffic and franchisee profitability.

Who Takes the Order When AI Orders Lunch?

By Peter Backman

AI assistants already place orders through delivery marketplaces. They connect to a restaurant’s own ordering system or use another intermediary. Which route they take determines who earns the commission, who controls the customer relationship and what is left for the restaurant.

Toasted Yolk’s Spinoff, Twisted Egg Shack, Is Targeting To-go Brunch

By Emilee Wentland

The team at The Toasted Yolk, a 58-unit southern brunch franchise, always envisioned a smaller-sized spinoff.

Restaurant Tech Heat Check: What’s Real and What Needs a Sprinkle of Salt

By Nicholas Upton

As we approach the Restaurant Finance & Development Conference, it’s a good time to ask what the heck is actually working in restaurant technology.

Is Olo the Cheapest Food Delivery App? We Put It to the Test

By Hans Lammeman

Food On Demand compares checkout prices on Olo, DoorDash, Uber Eats and Grubhub across four markets.

Restaurant Tech Grows Multilingual Alongside Workforce

By Hans Lammeman

To accommodate multilingual teams, point-of-sale providers and other restaurant technology companies are adding language options to their products.

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The monthly Food On Demand Podcast covers the latest news at the intersection of food, technology and mobility, plus interviews with industry experts and on-the-ground operators who are reinventing foodservice, retail and consumer convenience. Find us on Apple Podcasts and Spotify.

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Join us for year two of Off-Premises University as we create a new digital content series that you can view from your home or office.

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Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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